Privacy Policy
Last updated: March 26, 2026
1. Introduction
CourtLookup.com ("we," "our," or "us"), operated by ITS MY SEAT INC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered legal document analysis platform.
2. Information We Collect
Account Information
- Name, email address, and country
- Account credentials (encrypted password hash)
- Social login profile data (if using Google, Facebook, Microsoft, or LinkedIn login)
Uploaded Documents
- Court documents, legal filings, and evidence files you upload for analysis
- Extracted text content from your documents (used for AI analysis)
- AI-generated analysis reports, scores, and insights
Payment Information
- Payment transactions are processed by our payment provider (Authorize.net)
- We do not store credit card numbers on our servers
Usage Data
- IP address, browser type, and device information
- Pages visited and features used
- Chat conversations with our AI assistant
3. How We Use Your Information
- To provide AI-powered legal document analysis services
- To process your orders and payments
- To communicate with you about your account and orders
- To send email notifications (order status, extraction complete, report delivery)
- To improve our AI analysis quality and platform features
- To prevent fraud and ensure platform security
4. Document Security
We take the security of your legal documents seriously:
- All documents are transmitted over encrypted HTTPS connections
- Documents are stored on secure servers with restricted access
- AI analysis is performed using encrypted API connections to our AI providers
- Original document files are deleted after text extraction is complete
- You may request deletion of all your data at any time
5. AI Processing
Your documents are processed by third-party AI services for analysis purposes. Document text is sent to AI providers via encrypted connections. We use multiple AI providers for reliability and quality. AI providers do not retain your document data after processing. No human reviews your documents unless you request support assistance.
6. Third-Party Services
We use the following third-party services:
- AI Analysis: Multiple AI providers for document analysis (document text only, no personal data)
- Payment Processing: Authorize.net for secure payment processing
- Email: SMTP email services for transactional emails
- Social Login: Google, Facebook, Microsoft, LinkedIn for authentication
7. Data Retention
We retain your data as follows:
- Account data: Retained until you delete your account
- Analysis reports: Retained until you delete them or your account
- Original documents: Deleted after text extraction (not stored long-term)
- Payment records: Retained as required by law for tax and accounting purposes
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and all associated data
- Export your data
- Opt out of marketing communications
To exercise these rights, contact us at support@courtlookup.com or use the support ticket system in your dashboard.
9. Data Deletion
You may request complete deletion of your data at any time by contacting support@courtlookup.com. Upon request, we will delete:
- Your account and profile information
- All uploaded documents and extracted text
- All AI analysis reports and scores
- Chat history and support tickets
Deletion is permanent and cannot be undone. Payment records may be retained as required by law.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@courtlookup.com
- Company: ITS MY SEAT INC
- Website: courtlookup.com